FAQ & Contact Us

About My Postglow
Q: What is My Postglow?
A: My Postglow is a company that creates a personalized gift to recognize once-in-a-lifetime moments in your child's life. We produce custom creations for high school athlete's accomplishments, with a passion for storytelling and a deep understanding of the athletic world. Our aim is to help young athletes tell their stories, share their achievements, and inspire others to follow in their footsteps.

Q: Who founded My Postglow?
A: My Postglow was founded byMatt Minkus in Tucson, Arizona. Matt was a high school athlete who knew the value of hard work, dedication, and perseverance. His own experience winning a high school golf tournament inspired him to create a platform for athletes to share their stories and achievements with the world.

Q: What is the meaning behind the name "Postglow"?
A: "Postglow" is a play on the word "afterglow," which refers to the pleasant feelings that remain after a successful experience. In the context of My Postglow, the word "post" signifies that the experience being celebrated has already happened, while "glow" represents the positive feelings that the athlete and their loved ones continue to feel in the aftermath.

Q: What kind of products does My Postglow offer?
A: My Postglow produces a "feature story" for high school athlete's accomplishments. With custom storytelling and personalized layouts, each creation can be printed on either an 11x14 or 16x20 piece of high-quality metal. The aim is to help young athletes feel proud of their hard work and dedication by recognizing their achievements in a unique and meaningful way.


Ordering and Shipping
Q: How do I place an order with My Postglow?
A: To place an order with My Postglow, simply visit our "Create A Lasting Tribute" page and select the size that best suits you.

Q: How long does it take to receive my order?
A: Once the layout is approved, it typically takes less than 2 weeks for delivery to your door.

Q: What if I need my order sooner?
A: If you need your order sooner, please contact us at hello@mypostglow.com and we will do our best to accommodate your request.

Q: Is shipping including?
A: Yes, ground shipping is free.


Customization and Design
Q: How does this work after I place an order?
A: In just 3 steps, we will create and design a keepsake that takes little effort from you. But gives you the one-of-a-kind masterpiece you're looking to capture. First, after checkout, answer just a few questions about the milestone & then schedule your design consultation. Second, join us virtually as we create your article and layout. You can make any changes and even add further personalization. Finally, it's created! With delivery just days away, you’ll receive a custom creation that shows the full journey of the milestone.

Q: Can I customize the design of my creation?
A: Yes! We offer a range of customization options to ensure your final product reflects the unique style and personality you were looking for. It truly will be one-of-a-kind!

Q: Can I see a proof of my creation before it's printed?
A: Yes! We offer a free design consultation over zoom to make sure you are getting exactly what you had in mind. We want to ensure you are completely satisfied before it's printed and shipped.

Q: Can I include a custom message or quote?
A: Yes! We can include a custom message or quote at no additional cost. Simply provide us with the text you would like to include when placing your order.

Q: Why do you only print on metal?
A: We exclusively print on metal because it offers exceptional durability, visual impact, and long-lasting quality. Metal prints are resistant to fading, scratches, and moisture, ensuring your custom stories stand the test of time. The reflective surface of metal adds depth and dimensionality, enhancing the colors, details, and contrasts for captivating visuals. With their superior quality, metal prints become cherished heirlooms that preserve your child's accomplishments for generations to come.

Q: Do I need to frame the metal print?
A: No, framing is not necessary for our metal prints. They come ready to display with a sleek, modern appearance. The metal itself acts as a sturdy backing, providing support and protection. By eliminating the need for framing, our metal prints offer a clean and contemporary presentation, allowing the focus to remain on the captivating imagery and your child's extraordinary story. All prints come with a back attachment for easy hanging.


Contact Us
Q: How can I contact My Postglow if I have questions or concerns?
A: In the below contact form or email us at hello@mypostglow.com!